Nail Salon Policy

1. No Refunds

All services provided by our salon are non-refundable. We strive to deliver the best quality and satisfaction, but once a service is completed, no refunds will be issued.

2. Service Guarantee

• Gel Polish Guarantee: We offer a 7-day guarantee for gel polish services. If your gel polish chips or breaks within 7 days, we will fix it free of charge.
• Artificial Nails Warranty: We provide a 10-day warranty for artificial nail enhancements. If your artificial nails break or lift within this period, we will repair them at no cost.

3. Shape & Color Responsibility

• You are fully responsible for your choice of nail shape and color during the service.
• Once the service is completed or while it is in progress, we cannot change the shape or color, and no refunds or redos will be offered.

4. Health Conditions & Allergies

• If you have any health conditions, such as diabetes or allergies, you must inform us before booking your appointment.
• Failure to disclose such conditions before your visit means we do not take any responsibility for any reactions or complications that may arise.

5. Late Arrival Policy

• If you are more than 15 minutes late without notifying us, your appointment may be canceled or rescheduled, and a fee may apply.
• If you notify us in advance that you will be late, we will do our best to accommodate you, but your service time may be shortened depending on availability.

6. Appointment & Responsibility

• If a repair is needed due to improper aftercare or accidental damage, additional charges may apply.

Thank you for your understanding and cooperation! We appreciate your business and look forward to providing you with the best nail care services.